Invisible Frontliners
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There are jobs without which society would not function. Who are those caretakers, the people who keep everyday life going, who keep the homes clean, provide food, and make it possible for the rest of us to live and work comfortably even during a pandemic? A tender yet radical tale of those who make sure society’s basics keep working even in time of crises; proudly and pragmatically told by themselves.
In Switzerland, there is a basic lack of social recognition for these frontliners. Before, many of them were largely invisible. That has changed. Society today is aware of the value of their work. But what has really changed? And how do these hard workers feel about the attention they suddenly got? Why do they stay in their jobs and what would they change? The film gives a voice to those that usually remain silent and invisible: a single mother, a young nurse, a sales manager and mother of three, a politically active child care worker and a Portuguese immigrant working as restaurant manager. In a very fine and silent way, harsh realities are addressed and the big topics of these frontliners become close and clear.
Citation
Main credits
Bäbler, Hedi (filmmaker)
Schönen, Irina (narrator)
Other credits
Camera, Christine Munz, Helena Vagnières; editing, Hedi Bäbler; music, Bettina Klöti.
Distributor subjects
No distributor subjects provided.Keywords
00:00:06.920 --> 00:00:08.920
Hundreds of thousands of people in Switzerland
00:00:09.120 --> 00:00:12.320
work in jobs that are vital to our everyday life.
00:00:13.400 --> 00:00:16.400
They're systemically important,
as it's called since the pandemic.
00:00:17.320 --> 00:00:19.120
They often work long hours.
00:00:19.320 --> 00:00:22.480
The work is intense, the pay bad.
00:00:24.280 --> 00:00:27.800
They're hardly ever heard
even though they have a lot to say.
00:00:29.120 --> 00:00:33.760
I'd have found the job that I love to do,
but not like this.
00:00:33.920 --> 00:00:36.920
I grew up on a farm
00:00:37.120 --> 00:00:41.040
and I know vegetables and fruit well.
00:00:41.240 --> 00:00:45.880
I was good in such things.
00:00:46.040 --> 00:00:49.240
"You haven't amounted to more
than cleaning toilets!"
00:00:49.440 --> 00:00:51.840
That really hurt me.
00:00:52.000 --> 00:00:57.840
It may involve 12, 13 hours, but I enjoy it
and I like being here at work.
00:00:58.120 --> 00:01:00.600
I feel that I'm part of the family.
00:01:00.800 --> 00:01:05.520
It's been ignored in the past years
00:01:05.680 --> 00:01:08.840
that this job exists and needs to be promoted.
00:01:09.000 --> 00:01:12.880
So now we have to become even louder
to be understood.
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Zürich, Sunday morning.
00:01:33.800 --> 00:01:37.240
Rebecca Lüthi goes to the football pitch
with her 2 nephews.
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She likes children.
00:01:39.640 --> 00:01:42.880
That's why she trained as a
certified social care worker (SCW).
00:01:43.040 --> 00:01:45.200
In other words: as a day-care employee.
00:01:51.560 --> 00:01:54.880
I trained as a certified SCW
at a day-care centre here in Zürich.
00:01:55.120 --> 00:01:59.440
I realised even then
that working 100% is too much for me.
00:01:59.800 --> 00:02:04.120
I can't manage that.
Then I cut back and worked 75%.
00:02:04.280 --> 00:02:08.120
That would be my ideal, really.
00:02:08.280 --> 00:02:12.960
But the working conditions at the day-care centre
were so precarious that I...
00:02:13.160 --> 00:02:19.840
I told myself: "It can't be that at age 25
I get so worn out by a 75% job
00:02:20.000 --> 00:02:21.520
that I worry about burnout."
00:02:22.920 --> 00:02:26.360
Rebecca Lüthi finds the care ratio
in day-care centres especially troubling.
00:02:26.720 --> 00:02:31.600
It determines how many kids a caregiver
is responsible for at the same time.
00:02:35.560 --> 00:02:39.040
In one of the groups I worked together
with an apprentice.
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We had 14 kids.
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And that just doesn't work.
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As soon as one of you goes to change a diaper
or a child falls and scrapes her knee
00:02:49.400 --> 00:02:52.800
or whatever...
Then you have 13 kids by yourself.
00:02:53.000 --> 00:02:55.320
One situation sticks out in my memory:
00:02:55.520 --> 00:02:59.720
A girl crept under the table
and cried for her mum.
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I saw her under the table
and glanced towards the cloakroom
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where 2 kids were fighting.
I saw how one of them wanted to bite...
00:03:10.760 --> 00:03:15.160
Then you run there,
but you should really comfort the girl...
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I often had situations where I thought:
00:03:18.920 --> 00:03:22.200
"I'd need 5 minutes to respond to the child in peace.
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Then all would be fine."
But I didn't even have that.
00:03:26.280 --> 00:03:30.920
Then I thought: "That's impossible.
It's quintessential to my job
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that I can work with kids
in a pedagogically valuable way."
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For me that doesn't mean that the kids just
have to function to keep the system working.
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On the contrary, it means that I can care
for the child with empathy and plenty of time.
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Proper childcare and nurturing is responsible work.
00:03:54.800 --> 00:04:00.560
But what she demands from her work
and reality are far apart.
00:04:04.520 --> 00:04:06.600
You start to doubt yourself.
00:04:06.760 --> 00:04:10.440
I thought: "It can't be that I'm unable
to meet the demands of this job.
00:04:10.600 --> 00:04:13.160
I've been trained for it
and I really love it.
00:04:13.320 --> 00:04:15.480
How come I can't cope with it all the same
00:04:15.640 --> 00:04:20.120
or that daily work stresses me so much
that I consider resigning?"
00:04:20.480 --> 00:04:24.760
When I found the Trotzphase (the "Terrible Twos")
I realised it wasn't me
00:04:24.920 --> 00:04:27.840
but that it was a structural problem.
Others experience the same.
00:04:29.320 --> 00:04:34.600
The Trotzphase is a political union
of day-care centre workers from all over the canton.
00:04:36.600 --> 00:04:41.440
They want to call the public's attention
to their situation in order to change it.
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So they organised this demonstration in Zürich.
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The Trotzphase is full of day-care centre workers.
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They come from different day-care centres.
But it's the same everywhere:
00:05:04.800 --> 00:05:08.800
too few people, too little money,
not being recognised by society.
00:05:20.520 --> 00:05:25.160
The day-care centre workers have been going
more public since last spring
00:05:25.320 --> 00:05:27.880
and more parents also support their demands.
00:05:30.120 --> 00:05:32.600
But still: Things move only slowly.
00:05:33.280 --> 00:05:35.720
Too slowly for many of the young ones.
00:05:49.480 --> 00:05:52.880
Most of them know these problems
and many quit.
00:05:53.040 --> 00:05:55.920
The fluctuation in this job's enormous.
00:05:56.120 --> 00:05:58.680
That's one of the big problems of day-care centres:
00:05:59.120 --> 00:06:03.440
Few older people work in day-care centres.
It's a phenomenon: in a day-care centre
00:06:03.600 --> 00:06:09.600
there are many 16- to 25-year-olds.
That's the typical age for day-care centres.
00:06:10.000 --> 00:06:15.840
Women really dominate in this profession.
Lots of young ones work in it and leave at some point.
00:06:17.200 --> 00:06:21.520
Young people starting their professional life
need a perspective.
00:06:22.840 --> 00:06:27.280
They fight for adequate wages,
for appreciation and recognition.
00:06:27.840 --> 00:06:33.640
This work hardly gets paid in society
or if it does, then only scantily.
00:06:34.200 --> 00:06:39.640
We always have to fight against
worsening working conditions.
00:06:40.560 --> 00:06:46.120
But we, the staff, are the ones
who contribute essentially to the integration,
00:06:46.480 --> 00:06:51.640
education and nurturing in early childhood.
00:07:06.440 --> 00:07:11.880
Yvonne Meyer's motto, on the other hand, is:
"Things will work out somehow, I'll manage!"
00:07:14.840 --> 00:07:19.800
She's 56 years old,
works part-time at a petrol station shop
00:07:20.600 --> 00:07:23.520
and cleans every week for 8 elderly people.
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I don't call myself a cleaning lady.
00:07:38.880 --> 00:07:46.880
A cleaning lady's someone
who vacuums and cleans and so on.
00:07:47.200 --> 00:07:53.240
I go places with them or they take me along,
we go shopping
00:07:53.400 --> 00:07:56.440
or I've also bought flowers with them
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and I've done other things.
When they were in hospital, I visited them
00:08:02.400 --> 00:08:06.640
or brought them things from home,
helped them with packing...
00:08:06.800 --> 00:08:11.280
It's almost as if...
As if I were their daughter
00:08:11.440 --> 00:08:14.760
and it was a matter of course
to do such things.
00:08:19.120 --> 00:08:21.240
I spoke with Reto.
00:08:21.440 --> 00:08:24.640
A Tuesday would be fine.
That suits all of us.
00:08:24.800 --> 00:08:28.360
- Yes, that's great.
- We're fine timewise, Vreni.
00:08:28.880 --> 00:08:32.040
They give me a lot too.
Just to be allowed to be there.
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Or to be allowed to spend time with them.
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I even get invited to birthday parties
with my partner. Like with my daughter.
00:08:43.440 --> 00:08:45.680
Where else do you get that?
00:08:47.000 --> 00:08:48.120
You know?
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During lockdown she was also there
for "her ladies", as she calls them.
00:08:55.800 --> 00:09:00.720
- You took out the garbage for me.
- You could just put it outside your door.
00:09:00.880 --> 00:09:04.920
I picked it up, went to the lift and was gone.
We hardly saw each other.
00:09:05.120 --> 00:09:09.560
We just said a quick hello.
Through the letter slot.
00:09:11.400 --> 00:09:15.480
- Of course we missed her.
- I missed you too.
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It was mutual.
00:09:18.400 --> 00:09:21.960
It really wasn't nice when you
didn't even have your closest people.
00:09:22.160 --> 00:09:27.360
I missed Yvonne, not just because of her cleaning
but also as a person.
00:09:27.520 --> 00:09:31.480
- That wasn't...
- Times were strange, right, Vreni?
00:09:31.640 --> 00:09:36.360
Yes. I'm glad it's a bit better now.
00:09:36.520 --> 00:09:40.600
We know a bit more and aren't as afraid
as in the beginning.
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We just got used to it.
We just didn't get as close...
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We didn't hug, of course.
We stopped that.
00:09:50.480 --> 00:09:53.520
- With everyone. That's just...
- Yes.
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To a certain degree it didn't bother me.
00:09:57.440 --> 00:10:02.280
Before, it sometimes annoyed me a bit
if there was too much hugging.
00:10:02.440 --> 00:10:06.440
To a certain degree I didn't even miss it.
00:10:06.680 --> 00:10:07.640
I must admit.
00:10:10.920 --> 00:10:14.280
Her work takes Yvonne Meyer
into very different households.
00:10:15.720 --> 00:10:20.200
She can only dream of ever living in a house like this.
00:10:20.800 --> 00:10:23.640
She got divorced 10 years ago
and is a single mum.
00:10:24.400 --> 00:10:28.440
Her daughter is now 21 and has just left home.
00:10:30.400 --> 00:10:34.960
When we first moved into our own flat
00:10:35.160 --> 00:10:39.000
I had about 2,700 to 2,800 Swiss francs
for us two.
00:10:39.800 --> 00:10:42.120
It was enough.
00:10:42.360 --> 00:10:45.120
I just cut back a bit on myself
00:10:45.320 --> 00:10:48.320
and made sure she was fine.
That she always had food and clothes.
00:10:50.040 --> 00:10:53.960
Then another job came along
and I earned more.
00:10:54.160 --> 00:10:56.000
And another job.
00:10:56.200 --> 00:11:00.120
You arrange your whole life around the child.
00:11:00.280 --> 00:11:04.160
You can't leave in the morning and return
in the evening and leave the child alone.
00:11:04.720 --> 00:11:08.840
For women it's a bit different when you're alone.
00:11:12.640 --> 00:11:15.520
I've worked for 17 and 18 francs.
00:11:15.680 --> 00:11:19.400
If you have to make do with that
00:11:19.560 --> 00:11:24.000
you have to work like crazy
to reach a decent salary.
00:11:24.200 --> 00:11:26.960
Even if you really like the work.
00:11:27.160 --> 00:11:30.560
Not everyone can just work in jobs
00:11:30.720 --> 00:11:36.280
where you earn 5,000-6,000 francs a month.
00:11:38.440 --> 00:11:43.960
Many systemically important jobs have a high
female percentage and low social recognition.
00:11:44.760 --> 00:11:49.240
"Cleaning lady", "sales lady". These terms
are often used disparagingly.
00:12:01.360 --> 00:12:05.600
Slavica Radojkovic has been working
in retail for 22 years.
00:12:07.880 --> 00:12:11.600
For me, retail
00:12:11.960 --> 00:12:17.920
is a profession that many don't really know.
00:12:18.160 --> 00:12:21.000
Many think it's just about restocking shelves
all day long.
00:12:21.200 --> 00:12:24.160
That's not true. It involves so much more.
00:12:24.960 --> 00:12:32.600
We provide food to people. We all need to eat.
00:12:32.760 --> 00:12:39.640
I restock what they need to survive.
00:12:39.840 --> 00:12:43.680
We do so much more in the background
00:12:43.840 --> 00:12:45.640
which people don't see.
00:12:51.560 --> 00:12:54.400
She's head of the fruit and vegetable department.
00:12:54.640 --> 00:12:58.720
Responsible for the ordering system,
for offers, planning
00:12:58.920 --> 00:13:01.400
and the smooth running of her department.
00:13:04.840 --> 00:13:11.760
When I've unpacked the delivery in the morning
and stocked everything up, I like to stand there,
00:13:11.920 --> 00:13:15.440
look at it and think:
"Wow, it looks nice today."
00:13:15.680 --> 00:13:18.520
Nice and full...
00:13:18.720 --> 00:13:22.440
It does make you happy.
The vegetable department's so vibrant.
00:13:22.600 --> 00:13:26.840
It's full of colours, you can combine a lot.
00:13:27.000 --> 00:13:29.880
I really like to do it, I must say.
00:13:31.800 --> 00:13:36.520
After her apprenticeship, Slavica Radojkovic
made use of her employer's offer
00:13:36.680 --> 00:13:39.200
and took one training course after the other.
00:13:41.040 --> 00:13:45.160
Before the birth of her first child
she was head of department.
00:13:49.720 --> 00:13:53.200
After my first child, I gave up this responsibility.
00:13:53.360 --> 00:13:55.280
I was an ordinary staff member.
00:13:55.520 --> 00:14:00.440
I still worked 100%. My husband was at home
and looked after our baby.
00:14:00.760 --> 00:14:05.800
That's what's good about retail.
It suited me very well.
00:14:06.160 --> 00:14:11.160
To be able to switch like that.
00:14:12.000 --> 00:14:17.680
I could decide whether I was more needed at home
or at work. I was glad about that.
00:14:17.840 --> 00:14:21.360
Retail's great in this respect.
00:14:22.400 --> 00:14:25.960
However, retail wages are
statistically at the lower end.
00:14:26.760 --> 00:14:32.040
Minimum wage at Coop is 4,000 francs
per-tax per month when you start.
00:14:32.240 --> 00:14:34.400
Despite shifts and weekend work.
00:14:34.600 --> 00:14:38.480
I have to admit that after my apprenticeship
00:14:39.120 --> 00:14:42.320
I wanted to take more trainings
00:14:42.480 --> 00:14:45.920
as quickly as possible to earn more.
00:14:46.760 --> 00:14:50.000
But as time went on...
00:14:50.240 --> 00:14:54.920
as you grow older... you have kids...
00:14:55.120 --> 00:14:59.960
...lots of other things got more important.
00:15:00.160 --> 00:15:05.400
For example the team you work with.
00:15:05.560 --> 00:15:08.360
When the team's good, you enjoy going to work.
00:15:08.640 --> 00:15:15.280
That's very important for me and a priority.
It's the first thing I take into account.
00:15:30.720 --> 00:15:35.480
Canton Hospital Glarus,
Acute Care and Geriatrics Department.
00:15:38.120 --> 00:15:42.360
Jasmin Kubli was apprenticed here
and has been working here for 4 years.
00:15:44.480 --> 00:15:47.040
After a few trial apprenticeships in other jobs
00:15:47.280 --> 00:15:50.520
she deliberately decided on nursing.
00:15:52.680 --> 00:15:57.160
How I was taught at college
and with the expert knowledge
00:15:57.320 --> 00:15:59.640
I acquired after college
00:15:59.960 --> 00:16:04.200
I'm very proud of this profession.
We may learn a lot,
00:16:04.400 --> 00:16:07.640
must see and recognise a lot.
00:16:07.960 --> 00:16:13.800
Because we're at the bedside of patients
or of the elderly or with people in home care.
00:16:14.320 --> 00:16:17.440
What's problematic in my view is
00:16:17.600 --> 00:16:23.120
that for lack of time or other reasons
we can't fully live it.
00:16:26.240 --> 00:16:28.480
The problems are well known:
00:16:28.640 --> 00:16:32.920
lack of staff, working overtime,
fluctuation, even less staff.
00:16:35.880 --> 00:16:41.000
For Jasmin Kubli such a situation
lead to overwork last year.
00:16:44.160 --> 00:16:47.680
Now and again I thought: "No,
00:16:47.840 --> 00:16:52.720
it's really very stressful now."
Still, you try to struggle through.
00:16:52.880 --> 00:16:56.720
Especially I, but also others,
00:16:56.960 --> 00:17:00.760
feel obliged towards a good team and also towards
00:17:00.920 --> 00:17:02.760
the patients and the hospital
00:17:02.920 --> 00:17:06.720
to turn up for work
and not to be sick all the time.
00:17:06.880 --> 00:17:10.240
Even though you sometimes
don't really feel up to it.
00:17:13.000 --> 00:17:16.880
Being so frustrated
00:17:17.200 --> 00:17:20.760
because of the job or the working conditions
00:17:20.920 --> 00:17:25.040
has an effect on you.
00:17:25.320 --> 00:17:28.120
It affects how you are in your private life,
how you can regenerate.
00:17:28.280 --> 00:17:31.640
If you only experience things like that
or if you're only in here,
00:17:32.760 --> 00:17:36.240
it gets harder and harder
Especially to get some distance from it.
00:17:38.200 --> 00:17:41.800
Like many registered nurses,
after only 3 years
00:17:41.960 --> 00:17:44.440
Jasmin Kubli had to ponder
00:17:44.600 --> 00:17:47.960
how to deal with the reality of her work.
00:17:48.280 --> 00:17:52.680
I then decided to seek
vocational and career guidance
00:17:52.840 --> 00:17:57.960
to see what I can do with my Advanced Federal Diploma
of Higher Education and what my options are.
00:17:58.440 --> 00:18:02.360
Just to take another step for myself,
00:18:02.520 --> 00:18:07.520
so that I'd do nursing only part-time
and do something else the rest of the time.
00:18:07.680 --> 00:18:13.680
Also to get some distance from your experiences
on the ward or in everyday life.
00:18:16.440 --> 00:18:21.920
She has a lot of responsibility,
looks alone after 21 patients during night shift,
00:18:22.120 --> 00:18:25.680
has to take decisions
if someone takes a turn for the worse.
00:18:25.880 --> 00:18:29.160
Yet this work gets little recognition.
00:18:30.880 --> 00:18:34.520
Maybe most likely from the patients
who sometimes thank you
00:18:34.680 --> 00:18:38.480
and who appreciate it when someone's
at their bedside and helps.
00:18:38.640 --> 00:18:42.840
Apart from that...
especially not before COVID-19.
00:18:43.800 --> 00:18:48.520
When you mention on a night out
or among friends
00:18:48.720 --> 00:18:52.560
that you work as a nurse,
you often hear: "Oh, you wipe butts."
00:18:52.920 --> 00:18:58.640
So you realise that many people
don't understand this job or have no idea
00:18:58.800 --> 00:19:01.680
what we're really doing all day.
00:19:05.160 --> 00:19:09.480
Jasmin Kubli thinks that the reason
lies in the history of nursing.
00:19:09.880 --> 00:19:12.800
In former times, nuns used to take care of the sick.
00:19:13.480 --> 00:19:16.320
They didn't expect any pay for it.
00:19:19.400 --> 00:19:25.000
It's not a job where appreciation
or reward was expected.
00:19:25.200 --> 00:19:28.760
They used to do it out of charity.
00:19:28.920 --> 00:19:33.840
Today, you'd still need appreciation and to be seen.
00:19:35.920 --> 00:19:38.760
Young registered nurses no longer
want to stay in the background.
00:19:39.800 --> 00:19:42.400
They're not willing to sacrifice themselves
00:19:42.560 --> 00:19:45.440
but demand instead that their work
gets appreciated and recognised.
00:20:00.000 --> 00:20:03.200
Tourism region Engadin.
00:20:03.760 --> 00:20:07.240
Many Portuguese people come here
to work in the hospitality industry.
00:20:08.480 --> 00:20:12.040
So did Daniel Cardoso.
00:20:13.600 --> 00:20:18.440
For 23 years he's been working at the Hotel Hauser,
a family business.
00:20:19.120 --> 00:20:22.280
Have you collected so many stones?
Good, we'll do that.
00:20:23.760 --> 00:20:28.720
At age 16 he didn't want to go to school any longer
and followed his father to St. Moritz.
00:20:29.920 --> 00:20:34.440
The first season was like school.
00:20:34.600 --> 00:20:37.160
Everyone helped me and taught me.
00:20:37.320 --> 00:20:40.600
And in the 2nd season I was already
a station waiter.
00:20:40.760 --> 00:20:45.880
I'd already got a station,
at not yet 17 years old.
00:20:48.240 --> 00:20:51.160
But a few years later I had some difficulty:
00:20:51.520 --> 00:20:53.520
Why? What have I done?
00:20:53.680 --> 00:20:54.920
I was a seasonal worker then.
00:20:55.440 --> 00:21:00.160
I always spent 4½ months here
and then 2 months in Portugal.
00:21:00.520 --> 00:21:02.480
That was very difficult.
00:21:02.680 --> 00:21:08.440
At first it was what I wanted. But then
the process of going back after 4 months...
00:21:08.720 --> 00:21:10.680
We weren't allowed to stay here.
00:21:10.880 --> 00:21:13.520
We could be here for the season,
00:21:13.680 --> 00:21:16.120
then we had to leave.
00:21:16.320 --> 00:21:19.240
All that seemed a bit negative.
00:21:21.760 --> 00:21:25.200
But then I told myself: "It's too late,
00:21:25.360 --> 00:21:30.320
I can't go back and get supported by my parents."
00:21:30.480 --> 00:21:33.560
They had 4 other children. I was the oldest.
00:21:33.760 --> 00:21:38.400
"I have to move ahead now, I mustn't look back.
00:21:38.560 --> 00:21:40.720
We have to look ahead and go on."
00:21:43.560 --> 00:21:45.840
Since then he's carved out a career.
00:21:46.040 --> 00:21:48.760
Today he manages the hotel's restaurant.
00:21:48.920 --> 00:21:53.600
In his spare time he acts as an agent between
the Portuguese community and the municipality.
00:21:55.000 --> 00:21:58.840
An important role.
And still he's sometimes invisible.
00:22:02.400 --> 00:22:08.160
Sometimes you don't feel recognised
for your work. That happens now and again.
00:22:08.320 --> 00:22:16.200
But in my time off, when I go home
or speak with someone and hear
00:22:16.440 --> 00:22:20.640
how they're doing, I realise
00:22:20.840 --> 00:22:24.280
that actually I always got more
00:22:24.440 --> 00:22:29.000
than I sometimes thought.
00:22:29.240 --> 00:22:32.360
Then I feel the recognition.
00:22:32.520 --> 00:22:35.400
Be it at work from my employer,
00:22:35.680 --> 00:22:39.600
from my management colleagues,
00:22:39.800 --> 00:22:44.520
from many co-workers and also in my private life.
00:22:44.720 --> 00:22:49.240
Sitting here with you today is also a recognition
00:22:49.440 --> 00:22:54.680
of what I've done in my life.
Else this wouldn't be happening!
00:23:02.240 --> 00:23:06.320
During lockdown people applauded euphorically,
showing solidarity.
00:23:09.440 --> 00:23:14.400
For all those who couldn't stay at home
and often had a stressful time.
00:23:15.120 --> 00:23:19.800
HOSPITAL
00:23:25.640 --> 00:23:30.400
Several people died at our hospital.
00:23:30.840 --> 00:23:37.120
In some cultures you bathe the dead
or take farewell, but that wasn't possible.
00:23:37.840 --> 00:23:41.480
We knew that dead bodies could still
transmit the virus.
00:23:41.680 --> 00:23:45.240
You weren't allowed to touch them,
Plexiglas was put up.
00:23:45.400 --> 00:23:48.720
You could only look at them behind glass.
00:23:48.920 --> 00:23:51.800
Very different from how it used to be.
00:23:57.360 --> 00:24:00.240
I thought it was very nice that
00:24:00.720 --> 00:24:02.480
a patient came forward on radio
00:24:02.640 --> 00:24:08.560
who had COVID-19. He openly reported
how it was to be in hospital with it.
00:24:08.720 --> 00:24:16.480
Another patient wrote a very good newspaper article
about his experiences.
00:24:17.560 --> 00:24:24.480
I thought it was great that they talked about it,
00:24:24.640 --> 00:24:29.960
that they made the effort to describe it.
00:24:34.720 --> 00:24:37.440
During that time you did feel
00:24:38.280 --> 00:24:42.440
a bit more important or better.
00:24:42.600 --> 00:24:47.680
Especially when people came up to me
and thanked me
00:24:48.760 --> 00:24:51.360
for my work during that time,
that I was always there.
00:24:51.720 --> 00:24:54.520
You were seen.
00:24:54.720 --> 00:24:57.440
And that's nice.
00:25:03.000 --> 00:25:05.200
All eyes were on us.
00:25:05.400 --> 00:25:09.120
We could utilise COVID-19 and say:
00:25:09.280 --> 00:25:13.120
"That's exactly what we kept trying to tell you:
day-care centres
00:25:13.280 --> 00:25:15.440
are systemically important.
00:25:15.600 --> 00:25:20.680
Everything would collapse if people couldn't bring
their kids to day-care centres."
00:25:21.120 --> 00:25:24.480
Now people listen more.
00:25:25.120 --> 00:25:28.480
They're more ready to enter a discussion.
00:25:29.240 --> 00:25:34.280
But I think it'll quickly die down again.
People get used to the new situation.
00:25:34.440 --> 00:25:37.920
Nobody's applauding anymore and thinks change is needed.
00:25:40.560 --> 00:25:43.160
Systemically important, but invisible.
00:25:43.960 --> 00:25:48.160
Trying to upgrade the social care profession
seems like a Sisyphean task.
00:25:49.280 --> 00:25:53.360
Work in the Trotzphase group
takes time and wears you down.
00:25:55.000 --> 00:25:58.120
Rebecca Lüthi has drawn her conclusions
00:25:58.280 --> 00:26:01.240
and no longer works as a social care worker.
00:26:02.240 --> 00:26:05.480
One of the reasons for her career change
was the salary.
00:26:12.000 --> 00:26:16.040
I'd now earn 4,800 francs working 100%.
00:26:16.240 --> 00:26:18.680
But you can't work 100% for Zürich City.
00:26:18.880 --> 00:26:22.840
Working 75%, I got about 3,600 francs.
00:26:23.360 --> 00:26:28.720
If you live alone in a cheap flat,
which is hard to find in Zürich,
00:26:28.880 --> 00:26:31.800
then you can manage more or less.
00:26:32.040 --> 00:26:36.040
But if I want to have kids some time
and want to offer them something,
00:26:36.240 --> 00:26:39.280
then 3,600 francs are little.
00:26:43.960 --> 00:26:48.600
She's been studying Social Work
at the ZHAW in Zürich for a year now.
00:26:54.360 --> 00:26:57.320
Alongside her studies, the Trotzphase with its fight
00:26:57.520 --> 00:27:01.120
for better working conditions
is still important to her.
00:27:04.000 --> 00:27:07.120
We have many demands, a whole catalogue.
00:27:07.440 --> 00:27:12.320
One is that only trained staff should be
counted in the care ratio.
00:27:12.480 --> 00:27:16.200
We want a care ratio of 1:4 in day-care centres
00:27:16.400 --> 00:27:18.680
and of 1:8 in day nurseries.
00:27:19.120 --> 00:27:23.320
We want more adequate wages.
The wages need to be raised.
00:27:23.480 --> 00:27:26.920
All this must be set down in
a collective employment contract.
00:27:27.200 --> 00:27:33.000
Childcare doesn't have a collective employment contract
here in Zürich. We want to change that.
00:27:33.640 --> 00:27:37.120
At the moment anyone can open a day-care centre.
00:27:37.320 --> 00:27:40.760
It doesn't require any education in childcare.
00:27:40.960 --> 00:27:44.600
Any business person
can open a day-care centre.
00:27:44.840 --> 00:27:48.840
And it would be a big advantage
if managers of day-care centres
00:27:49.000 --> 00:27:51.720
worked in a day-care centre for a time.
00:27:51.880 --> 00:27:56.760
So that they know what they're talking about,
especially when staff
00:27:56.920 --> 00:28:02.280
talk about things that aren't OK.
So that they can see the difficulties.
00:28:03.840 --> 00:28:09.800
My vision would be that it would be affiliated
with the School Department.
00:28:09.960 --> 00:28:13.680
So if you go to the day nursery,
a day-care centre's also there.
00:28:13.840 --> 00:28:16.720
So that the day-care centre
doesn't have to be privately financed
00:28:16.880 --> 00:28:20.520
but that the state pays for it and
that it's free for the parents.
00:28:22.320 --> 00:28:27.760
In the 1st lecture I said that in this area
00:28:28.280 --> 00:28:37.400
we're looking at theories of inequality and difference,
or also at power issues.
00:28:37.560 --> 00:28:43.120
So you don't only look at how money
or income is distributed
00:28:43.280 --> 00:28:46.840
overall on a structural level.
Or also other resources.
00:28:47.160 --> 00:28:51.320
You're also interested in the impact
of these structures.
00:28:57.840 --> 00:29:00.480
It's tough for childcare.
00:29:00.880 --> 00:29:05.480
It should be economical and
many don't take it seriously as a profession.
00:29:09.800 --> 00:29:14.040
Often people think that the mum
can look after the kids at home.
00:29:14.240 --> 00:29:17.000
And if there are people who do that job,
then that's great
00:29:17.200 --> 00:29:20.360
but you don't have to pay them much.
00:29:20.560 --> 00:29:23.040
One of the reasons is certainly
that it's a care area.
00:29:23.280 --> 00:29:27.400
We're on par with nurses,
who also earn much too little,
00:29:27.760 --> 00:29:30.720
and all those jobs where you work with people.
00:29:30.920 --> 00:29:35.120
I think society's ideas about
these professions must change.
00:29:39.640 --> 00:29:42.000
The majority of women are working today.
00:29:43.040 --> 00:29:45.640
Many work part-time, especially mothers.
00:29:47.560 --> 00:29:50.280
If they're not adequately paid for their work,
00:29:50.800 --> 00:29:53.320
it comes back to haunt them when they're old.
00:29:54.840 --> 00:29:57.480
Like in the case of Yvonne Meyer.
00:30:03.120 --> 00:30:06.680
I thought you pay in OASI and you'll get it some time.
00:30:06.880 --> 00:30:13.760
I thought that's cool. Then I'll have the OASI
and will still help someone, work a bit.
00:30:14.200 --> 00:30:18.720
In between I'll go on holiday or here or there.
00:30:18.880 --> 00:30:21.720
Because you no longer have to.
00:30:22.800 --> 00:30:24.800
Well, I had a rude awakening.
00:30:25.000 --> 00:30:30.400
I said: "It'll be about 2,400 francs."
They all fell about laughing at my shop.
00:30:30.720 --> 00:30:33.120
They said: "Dream on, Yvonne.
00:30:33.280 --> 00:30:36.160
You'd have to have a big salary for years
00:30:36.320 --> 00:30:39.880
and have paid in a lot to reach such a level."
00:30:40.280 --> 00:30:44.400
Then I said: "Oh, yes.
That's why they keep talking
00:30:45.360 --> 00:30:47.440
about the pension fund."
00:30:50.200 --> 00:30:54.200
Yvonne Meyer has about 50,000 francs
in her pension fund account
00:30:54.360 --> 00:30:56.400
from all her part-time jobs.
00:30:57.120 --> 00:31:00.360
Since she cleans for 2 hours
in the various households
00:31:00.520 --> 00:31:03.360
she has no claim to pension fund money.
00:31:04.160 --> 00:31:06.880
That's how the present system works.
00:31:07.920 --> 00:31:12.840
Before, I used to work at a kiosk shop
00:31:13.000 --> 00:31:18.040
and if you worked more than 100 hours
they paid into the pension fund.
00:31:18.240 --> 00:31:21.800
Two of us got pension fund contributions.
00:31:22.120 --> 00:31:27.720
But only about 40 francs were taken
from my salary per month.
00:31:27.880 --> 00:31:31.720
The boss paid in another 40 francs,
so 80 francs per month.
00:31:32.920 --> 00:31:35.800
That's just about 1,000 francs a year.
00:31:38.560 --> 00:31:41.560
She has 10 years left to build up
a pension for herself,
00:31:41.760 --> 00:31:43.320
for the third stage of life.
00:31:45.040 --> 00:31:48.400
But to do so she'd have to find work
that's well paid
00:31:48.560 --> 00:31:50.600
so that she can save money.
00:31:56.120 --> 00:31:59.600
Yes, I'm starting to get concerned.
00:32:00.680 --> 00:32:04.360
A time will come where you're off the job market
and can't work anymore
00:32:04.520 --> 00:32:05.880
What do you do then?
00:32:06.440 --> 00:32:08.960
Of course it's great when I get my OASI.
00:32:09.160 --> 00:32:15.280
And if I had a job then and could work a bit,
it'll be enough for me.
00:32:15.440 --> 00:32:19.160
But I think I really have to boost
my pension fund a bit.
00:32:19.320 --> 00:32:22.640
If I'd win the lotto, I'd put a lot of it
into my pension fund.
00:32:23.520 --> 00:32:27.720
So that I could grow old without worries
00:32:27.920 --> 00:32:30.200
and have something in there.
00:32:34.000 --> 00:32:38.400
She no longer has the job at the petrol station.
The shop closed.
00:32:40.200 --> 00:32:44.040
She's been looking for a new job for some weeks.
00:32:47.480 --> 00:32:51.120
I'm no chicken anymore. I'm 55 now.
00:32:51.280 --> 00:32:54.360
They're not waiting for me with open arms
00:32:54.520 --> 00:32:57.600
saying: "We've been waiting just for you."
00:33:06.560 --> 00:33:09.720
In the Engadin with its international customers
00:33:10.120 --> 00:33:12.920
tourism suffered a lot last year.
00:33:16.240 --> 00:33:17.920
The situation was so bad
00:33:18.160 --> 00:33:23.280
that the employers had to find a solution.
00:33:23.440 --> 00:33:28.040
They had to do something they don't like doing.
00:33:28.240 --> 00:33:31.520
But in this situation all you could do
00:33:31.680 --> 00:33:34.960
was to find a solution to be able to keep going.
00:33:35.160 --> 00:33:39.840
In several restaurants and hotels
people were dismissed.
00:33:40.200 --> 00:33:44.840
Because we had no work
or not enough for everyone.
00:33:49.480 --> 00:33:52.560
Football training with the
"Club Português da Engadina".
00:33:53.680 --> 00:33:57.520
Many have been living and working here
for decades, like Daniel Cardoso.
00:33:58.480 --> 00:34:01.120
But they've never experienced a year like this.
00:34:06.120 --> 00:34:09.600
The insecurity, like all the others...
00:34:09.760 --> 00:34:13.200
Let's see how we'll survive this period.
00:34:14.680 --> 00:34:16.960
We shouldn't panic.
00:34:19.680 --> 00:34:22.200
Most of them are family men.
00:34:23.320 --> 00:34:25.960
Daniel Cardoso also has a 2-year-old son.
00:34:32.400 --> 00:34:35.320
This troubles all of us.
I think it's the same for everyone.
00:34:35.800 --> 00:34:38.960
Private life's doing well if business is doing well.
00:34:39.160 --> 00:34:45.280
Otherwise the perspectives are really bad.
00:34:45.440 --> 00:34:49.960
I wish that everything will return to normal.
00:34:50.160 --> 00:34:53.920
That business works normally,
as it did for years.
00:34:55.000 --> 00:34:59.920
That we can get well organised
so that our private lives
00:35:00.600 --> 00:35:04.840
can be quite normal, without a lot of fear.
00:35:05.240 --> 00:35:10.240
As long as you're alone, you adapt.
I'm alone, so that's no problem.
00:35:10.440 --> 00:35:13.600
So let's see where I can go and how I'll manage.
00:35:13.800 --> 00:35:17.480
But if you have kids...
I have only one,
00:35:17.640 --> 00:35:20.560
but some families have several.
00:35:20.760 --> 00:35:23.600
And I can imagine how those families are doing.
00:35:23.800 --> 00:35:26.120
It's quite a challenge.
00:35:26.400 --> 00:35:30.160
It's always challenging to have a family,
00:35:30.320 --> 00:35:34.160
but in this situation it's difficult.
00:35:42.240 --> 00:35:44.440
Fear, yes. I can remember
00:35:44.600 --> 00:35:47.640
that it was very tragic for me
when we closed in winter.
00:35:48.120 --> 00:35:51.760
We were ready for a good winter season.
00:35:51.960 --> 00:35:55.640
After a good season in summer.
And when we heard
00:35:55.800 --> 00:35:59.440
that we had to close from December 5th,
it was very sad.
00:35:59.680 --> 00:36:03.160
I became very uncertain then.
00:36:03.360 --> 00:36:05.520
I don't know how things would go on.
00:36:05.720 --> 00:36:08.760
We come every morning,
we get up every morning.
00:36:09.120 --> 00:36:12.400
I myself with a certain insecurity.
Everything's so strange.
00:36:17.200 --> 00:36:20.240
If you don't earn much, you can't save anything
00:36:21.360 --> 00:36:23.880
Planning certainty is all the more important.
00:36:36.920 --> 00:36:40.520
Jasmin Kubli also thinks about the future.
00:36:41.480 --> 00:36:44.760
After her personal crisis she has many plans.
00:36:46.680 --> 00:36:50.160
My goal is to have a family and kids some time.
00:36:51.160 --> 00:36:57.640
I want to train as a vocational trainer now.
00:36:57.800 --> 00:37:03.120
I also work for the Samaritans
and want to work there as a course instructor.
00:37:03.480 --> 00:37:10.640
I'd also like to give trainings
and help make a difference.
00:37:11.280 --> 00:37:17.920
I also contacted the canton to help politically
00:37:18.120 --> 00:37:20.600
to make the concerns of nursing better heard.
00:37:26.760 --> 00:37:29.960
She wants to keep working
and to continue to educate herself
00:37:30.160 --> 00:37:32.680
even if she has a family at some point.
00:37:40.120 --> 00:37:45.240
My mum's my role model.
She always worked in nursing.
00:37:45.400 --> 00:37:49.800
Also to have a change from us 4 kids
00:37:50.200 --> 00:37:52.360
and to keep up to scratch.
00:37:52.560 --> 00:37:55.720
I realise
00:37:55.880 --> 00:37:59.880
that she always acquired new expertise.
00:38:00.040 --> 00:38:03.120
Once you've been in your job for some years
and have adjusted,
00:38:03.280 --> 00:38:06.360
it doesn't matter what role you have,
but you get expert knowledge
00:38:06.520 --> 00:38:09.400
simply by observing and reading.
00:38:09.560 --> 00:38:12.720
I admire that in her. And also that she
00:38:13.520 --> 00:38:15.960
loves her profession so much
00:38:16.640 --> 00:38:20.280
and works with passion.
But she also had to tell herself:
00:38:20.840 --> 00:38:24.880
"I need a new challenge."
So now she coaches trainees.
00:38:25.560 --> 00:38:30.120
I think it's great how she did everything.
00:38:33.520 --> 00:38:39.200
For 35 years Verena Kubli's been working
as a registered nurse at the Canton Hospital Glarus.
00:38:39.960 --> 00:38:42.600
Since 10 years also as a trainer.
00:38:43.360 --> 00:38:45.960
It's not hard to find junior staff, she says.
00:38:46.880 --> 00:38:51.480
Surprisingly, the job's been popular so far.
00:38:51.640 --> 00:38:55.800
I don't have the impression that
the numbers have dropped extremely.
00:38:55.960 --> 00:38:59.480
I've even heard that there are young people
00:38:59.640 --> 00:39:04.520
who want to do it and
who want to rise to the challenge
00:39:04.680 --> 00:39:08.880
when something like this happens,
to be able to be at the front and help.
00:39:09.160 --> 00:39:11.480
That really surprises me.
00:39:11.640 --> 00:39:17.360
I just always wonder who'll stay in nursing.
I'm observing that too.
00:39:17.520 --> 00:39:21.200
Who's still in nursing 5 years after their training?
00:39:21.360 --> 00:39:23.840
Who after 10 years?
00:39:24.400 --> 00:39:27.400
How do we keep people in nursing?
00:39:27.560 --> 00:39:31.240
That's an important issue. What's missing here?
00:39:31.400 --> 00:39:38.200
For one thing certainly that we aren't
as independent as we once were.
00:39:38.520 --> 00:39:41.640
Working together is quite different now.
00:39:41.840 --> 00:39:45.000
There are expert groups now.
00:39:45.440 --> 00:39:48.600
I think that's also an issue
00:39:49.360 --> 00:39:53.120
where inconspicuousness might...
I don't know...
00:39:53.360 --> 00:39:57.360
Somehow we're both there and not.
You see the doctor
00:39:57.680 --> 00:40:02.320
and therapy and examinations.
00:40:02.480 --> 00:40:07.760
But how it becomes obvious
that an examination's required
00:40:07.920 --> 00:40:11.600
because else something dangerous might happen...
00:40:11.760 --> 00:40:15.360
That's due to people, the nurses,
00:40:15.520 --> 00:40:20.320
who notice a lot that doctors can't notice
because they're not with the patients.
00:40:20.760 --> 00:40:23.360
That's not seen.
00:40:23.640 --> 00:40:26.960
The views have also changed. You know
00:40:27.160 --> 00:40:31.600
that you're helping in your job and
that many are glad you're there.
00:40:31.800 --> 00:40:36.920
But still, you want to get something in return.
00:40:37.120 --> 00:40:41.600
Even though you sometimes think you're egotistical
because you want something.
00:40:41.760 --> 00:40:45.640
Or because you want to have enough time off
because you work so much.
00:40:46.120 --> 00:40:50.600
I can imagine that it used to be different
in your generation
00:40:51.040 --> 00:40:54.040
because you learnt it differently.
00:40:54.800 --> 00:40:59.480
Maybe we consciously realised more
about the background.
00:40:59.640 --> 00:41:03.360
But actually we want the same like you young people.
00:41:03.520 --> 00:41:05.520
We also want to be recognised.
00:41:05.680 --> 00:41:11.840
Most of those who're still in this job
also saw how things have developed,
00:41:12.000 --> 00:41:15.280
what has happened to nursing,
and they persevered
00:41:15.440 --> 00:41:17.360
and endured it.
00:41:17.840 --> 00:41:22.440
I've also discussed this topic with Jasmin.
00:41:22.600 --> 00:41:25.040
It's been this way for the 35 years
00:41:25.240 --> 00:41:27.840
I've been working, or maybe for 25 years.
00:41:28.000 --> 00:41:31.200
That things aren't really improving.
00:41:31.360 --> 00:41:36.280
In a sense you wonder at yourself
that you're doing this.
00:41:42.880 --> 00:41:46.480
But now a point seems to have been reached
where things can't go on.
00:41:47.640 --> 00:41:50.440
The nurses are also demonstrating in Glarus.
00:42:03.480 --> 00:42:07.400
5 people in systemically important professions
with clear views
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and with ideas regarding their lives.
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For example, if there were at least
basic wages in Switzerland,
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say, that everyone gets 25 francs.
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Then everyone can decide what they need for living.
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But of course if you get 17, 18, 19 francs,
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especially as a single mum, you have to work a lot
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to manage.
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I have a vision of a day-care centre.
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I imagine a huge house
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where kids can come from 3 months old.
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And when they go to kindergarten
they don't have to change to the day-care centre
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but come to us for lunch till 6th grade.
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A kind of a multigenerational house.
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Most important for me is that there's time
to work with the kids.
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Maybe this vision will come true one day.
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Of course I hope that this will be the future.
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But we still have a long way to go
till childcare will look like that.
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I want to help to change things.
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The nursing profession's so important
and it's what I want to do.
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So that I can contribute and that more people
will feel again: "That's how I like to work.
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The nursing profession matters to me
and I'll stick to it."
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Once you've been in this work,
it's not easy to say:
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"I have to quit this work now."
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You still know it's an important job.
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But you realise that it can't work this way.
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I think in our hearts all of us in nursing
are at a point
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where we're no longer ready to continue
to endure and persevere.
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Things have to get moving.
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I hope very much that there'll also be solidarity
with those who're now doing something.
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Not that the older generation thinks:
"I'm no longer working."
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Or: "It won't be long for me now."
But that they say: "It's great
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that someone does it in my place.
I'd do it too if I were younger."
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What would Daniel Cardoso impart to his son?
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I've learnt that it doesn't matter what you do,
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you just have to do it from your heart
and with commitment.
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That's what I want to tell him in the future.
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I've learnt we need everything in life.
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We need a heart, sure.
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But we also need, for example,
a good restaurant manager.
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For me the main thing is
that he turns into an upright person.
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The rest isn't so important.
That's what I'll tell him.
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I must say I'm content.
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After 22 years in retail... I did many trainings
and attended so many courses.
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I kept educating myself.
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Apprentices and youngsters who now
enter the working world
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should make the best of it.
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I think you can get the best out of every profession.
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And then you also get paid for that.
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If you want it, you'll manage it. That's for sure.
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If you can organise yourself so well.
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Of course I was lucky to have my mum for my kids.
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But everything can be organised.
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You don't have to decide between career or kids.
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If you can juggle everything, why not?
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For this to work it takes grandmas
granddads or other relatives who help.
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Yvonne Meyer has none of those.
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After 1 month on the dole and a lot of effort
she found a new job
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with a telephone provider.
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She's on hourly wages.
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It's not as laid back as my last job.
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You work hard from morning till evening.
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Orders come in, from Swisscom shops and so on.
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The last orders come in at 5:15 pm.
So you never know when you'll get home.
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You're being kept on your toes.
I also commission things
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or I pack stuff. I do different things.
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At least not always the same.
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Well, I'm glad to have a job.
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I get paid.
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But it would of course be better to be salaried.
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But Yvonne Meyer knows
things will work out somehow.
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She'll manage.
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How do you imagine the next 10 years?
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That's a good question.
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I'll marry a rich man...
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No, I'm joking.
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I'll work. I really like to work
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Where I'll work and what I'll work
I don't know.
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But for me it's clear that I'll simply work
for as long as possible.